Services for every stage of a store
Launching, growing, protecting or scaling: find what you need, or tell us the problem and we will point you to the right place to start.
No service matches that search. Try a different word, or tell us what you need.
Three ways to work with us
Start with a free look at your store, or hand us the whole thing.
| What's included | Store audit | Full management | One-time project |
|---|---|---|---|
| Price | Free | Monthly fee | Fixed price |
| Written review of your store | ✓ | ✓ | – |
| Ranked list of fixes | ✓ | ✓ | – |
| We make the changes for you | – | ✓ | ✓ |
| Ads managed every week | – | ✓ | – |
| Weekly plain-language report | – | ✓ | – |
| Single point of contact | – | ✓ | ✓ |
| Scope and price agreed upfront | ✓ | ✓ | ✓ |
Where we work
Every marketplace has its own tools and rules. Here is what we focus on in each.
Setup and brand
- Seller account registration and verification
- Brand registration, A+ content and brand stores
- Catalogue, variations and category rules
Growth
- Sponsored ads: search, product and brand campaigns
- Listing copy, images and video
- Deals, coupons and festive planning
Protection
- Account health monitoring and appeals
- Reimbursement claims for lost or damaged stock
- Reporting copycats and listing hijackers
Setup and brand
- Seller registration, GST and bank details
- Catalogue upload and category approvals
- Brand listing and content standards
Growth
- Product listing ads and campaign tuning
- Pricing and promotion planning for sale events
- Listing quality and image improvements
Operations
- Shipping and returns performance
- Inventory planning ahead of sale periods
- Seller support cases and follow-up
Setup
- Seller account application and onboarding
- Item setup and product data feeds
- Shipping and returns settings
Growth
- Listing content that meets quality scores
- Sponsored advertising campaigns
- Price competitiveness and promotions
Operations
- Fulfilment options and on-time delivery
- Performance standards and case handling
- Inventory and replenishment planning
Your store
- Store setup, theme and product pages
- Product photography and copy
- Search-friendly page structure
Traffic
- Search and social ad campaigns
- Email flows for first-time and repeat buyers
- Reporting that connects ad spend to orders
Beyond one channel
- Selling on marketplaces and your own store together
- Inventory kept in step across channels
- Using marketplace data to improve your own store
Don't see what you need?
Tell us about your store and what is going wrong. We will tell you honestly whether we can help.